Cox cable New Orleans customer service number

Call Center Customer Service Representative (Technical Support)

At Cox, we connect people to the things they love. Now we’d like to connect you to a career opportunity you’ll love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to Serve, Solve and Sell.

We offer...

  • Competitive wages with potential for additional financial incentives for motivated team members!
  • FREE Internet and other Cox discounted services
  • Medical, Dental, and Vision Benefits first day!
  • Casual, yet energetic and engaging work environment
  • Retirement Benefits including 401(K) and Pension
  • Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
  • Tuition Assistance provided
  • High degree of commitment to our communities including volunteer opportunities
  • Career Advancement Opportunities across the Cox family of companies

A Technical Support Representative is part of a supportive, service-oriented team that:

  • Exceeds our customer’s expectations by providing top notch customer service.
  • Engages in real-time troubleshooting with customers to resolve technical issues.
  • Educates residential Cox customers about the use of products and additional service opportunities.
  • Maximize opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.
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