Time Warner cable Terms of service

To use the TWC WiFi™ service (the “WiFi Service”) you must read and agree to these Terms of Service.

1. General

These Terms of Service, as well as your TWC Customer Agreement (if applicable), form a binding agreement between you and Time Warner Cable Inc. (and its affiliates and subsidiaries) (“TWC”, “we”, “us”).

By accepting these Terms of Service, you represent that you are of legal age to agree to these Terms of Service or, if you are a minor accessing the WiFi Service as a “Sub User” under a TWC residential customer account, that you have obtained your parent’s or legal guardian’s consent, and the consent of the primary account holder (if different), to do so. If you do not agree to these Terms of Service, you should not check the “I have read and agree to the Terms of Service” box and may not use the WiFi Service.

2. Time Warner Cable Customers

If you are a Time Warner Cable Business Class customer, the terms of your Time Warner Cable Business Class Master Agreement (including any usage restrictions, disclaimers and limitations on liability) are hereby incorporated into, and made a part of these Terms of Service, and shall apply to your use of the WiFi Service.

If you are a Time Warner Cable residential customer, the terms of the following agreements and policies (collectively, the “Residential Service Agreement”) (including any usage restrictions, disclaimers and limitations on liability) are hereby incorporated into, and made a part of these Terms of Service, and shall apply to your use of the WiFi Service:

The WiFi Service shall be considered part of TWC’s “Services, ” as that term is defined and used in the Time Warner Cable Business Class Master Agreement or the Residential Service Agreement, as applicable (your “TWC Customer Agreement”). If any provision of these Terms of Service is inconsistent with the terms of your TWC Customer Agreement, these Terms of Service will control solely as to your use of the WiFi Service.

3. WiFi Service Access for Time Warner Cable Customers

If you are (i) receiving a Time Warner Cable Business Class Data Service, or (ii) are an authorized employee or branch office of a Time Warner Cable Business Class Data Service customer, you may access the WiFi Service free of charge using the email address and password provided through your (or your employer’s, as applicable) Time Warner Cable Business Class customer account, or the TWC ID associated with such account.
If you are a Time Warner Cable residential customer who subscribes (i) to Time Warner Cable home Internet service at a qualifying level as determined by TWC or (ii) to Time Warner Cable Mobile Internet service, you may access the WiFi Service free of charge using your TWC ID or the email address and password provided through your Time Warner Cable residential customer account.
In no event will you or the applicable Time Warner Cable account holder be entitled to receive any refunds or credits for any interruption or failure of the WiFi Service.

4. WiFi Service Access for Patrons of a Time Warner Cable Customer

If you are not a Time Warner Cable customer who qualifies to receive the WiFi Service as described in Section 3 above but are the patron of a Time Warner Cable customer that is offering a WiFi Service access point at the customer’s location, you may access the WiFi Service at such location by following the instructions on the WiFi Service sign-in page. Your access to the WiFi Service while patronizing a Time Warner Cable customer may be limited to a maximum of one or two hours within any 24-hour period, depending on the terms agreed to between TWC and such customer. You will not be entitled to receive any refunds or credits for any interruption or failure of the WiFi Service.

5. WiFi Service Access with Access Pass

If you are not a Time Warner Cable customer who qualifies to receive the WiFi Service as described in Section 3 above, you may access the WiFi Service using an “Access Pass” if Access Passes are available in your area. Where available, you may purchase an Access Pass by following the instructions on the WiFi Service sign-in page. Access Passes can be purchased for 1-hour, 24-hour, 7-day and 30-day access periods.

In order to purchase an Access Pass, you must create a WiFi Service account by providing all information requested on the WiFi Service registration pages, including a valid credit card number as the payment method for the Access Pass you select. You agree to pay all fees charged for the WiFi Service based upon the Access Pass you select, plus any applicable taxes. Charges will be incurred at the time of purchase. In the event we are unable to charge WiFi Service fees to the credit card number you have provided, you remain responsible for any such fees and agree to pay by another means acceptable to us. You will not be entitled to receive any refunds or credits for any interruption or failure of the WiFi Service.