Charter strives to provide consumers with accessible, easy-to-understand information about the services we provide, so they can make informed decisions about which services best meet their needs. Consistent with that goal, we have designed this page to act as a place where consumers and others can come to access and review the relevant policies, agreements, rate card and channel lineup information and other information about Spectrum services.
The links below provide you access to Charter's current policies & agreements.
General Disclosures
Installation, equipment, taxes, fees and surcharges extra; all rates subject to change; credit approval, prepayment or major credit card may be required.
Services may not be available in all areas - please enter your address to determine availability. Services are subject to all applicable service terms & conditions, which are subject to change.
Promotional Pricing: Different rates, terms &/or conditions of service may apply to promotional offers. Promotional offers to qualifying customers are valid for a limited time only and restrictions apply; without limitation, "qualifying customer" shall mean a customer who has not subscribed to applicable services within the previous 30 days and has no outstanding obligation to Charter. Standard rates apply after promotional period expires.