We know you’re busy, that’s why we created this easy-to-use customer support section with answers to our most commonly-asked questions. Whether you have a quick question, want to, or need how-to instructions, you should find what you need using the links below.
Or, you can send your account questions to our and your technical questions to our . We’re always happy to help!
Issues accessing your Wave provided email?
Check for information about how to update your software and smartphone apps to access your Wave provided email accounts.
Find answers to your questions regarding equipment, remote controls, the i-Guide, parental controls, DVRs, digital cable, HDTV service, and more!
Get help with setting up your home network, configuring your email account, testing your internet speed, and more!
Check out the calling features associated with your plan, find out more about our phone portal, learn how to set up your voicemail, and more!
