Optimum cable customer service

Whole House DVR and DVR

With Whole House DVR you can: Record a show in one room, watch it in up to four rooms at the same time. Record up to two shows at once. Store up to 80 hours of programming.
Find out more.

DVR FAQs

How do I record my favorite series using DVR Manager?
Tap on a program cell from the program guide or from search results. Tap “record” then select series. Select your series recording options (for example, “new episodes only”) then click submit.

What should I do if I am unable to open DVR Manager or I get an error message?
If you repeatedly receive error messages or blank screens when attempting to open the DVR Manager website, please .

For more information, go to our page.

DVR Pricing

To receive all services, Digital TV, remote and lease of a DVR set-top box are required. Some services are not available to CableCARD customers. Not all equipment supports all services. DVR service is an optional service available for an incremental charge. Subject to change without notice. Some restrictions apply.

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PC Accessory (Optimum Orbis)
  • Check your specs to ensure compatibility Package includes: 1 Cord 4-feet long cable.
  • Optimum Orbis Cable Type 3.1 USB-C to Micro-B Cable
  • USB 3.1 standard, supports data speed of up to 10 Gbps
  • Warranty info: Order your replacement cord backed by our 30 day money back guarantee, 12 months warranty; 24/7 email support, free exchange.
  • Optimum Orbis Cable data transfer 3.1 USB-C to 3.0 USB Micro-B Data Sync Cable for External HDD WD My Passport, Ultra, Slim, Air, Essential SE; My Book Essential...
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PC Accessory (Optimum Orbis)
  • Check your specs to ensure compatibility Package includes: 1 Cord 4-feet long cable.
  • Optimum Orbis Cable Type 3.1 USB-C to Micro-B Cable
  • USB 3.1 standard, supports data speed of up to 10 Gbps
  • Warranty info: Order your replacement cord backed by our 30 day money back guarantee, 12 months warranty; 24/7 email support, free exchange.
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