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Security and New Technology Upgrades a Challenge for Small Business Owners According to Time Warner Cable Business Class Small Business Survey

National Survey of Small Business Owners Reveals Biggest Technology Challenges and Trends Facing One of the Most Important Segments of American Business

Time Warner Cable Business Class (TWCBC) today announced the results from their second annual small business technology survey in conjunction with the kickoff of National Small Business Week. Through this survey, TWCBC has continued its long history of helping small businesses understand and meet the challenges that they face in growing their business, staying competitive in their local markets and understanding new technologies that meet the increasing demands of today’s consumer.

The second annual Small Business Technology survey was focused on understanding the challenges business owners are facing when it comes to adopting new technologies, network security and staying connected with their customers in today’s highly competitive market.

"Leveraging new technologies by small businesses is critical for their ultimate success, " said Maureen Link, Group Vice President Small Business, Time Warner Cable Business Class. "Small business owners are being stretched and challenged to meet the growing demands of today’s consumer. Modern technology deployments and services allow them to provide a memorable experience while maintaining the trust and business of customers. Our latest survey has also shown that small business owners are focused on keeping their doors open and growing their business, not technology. We need to continue to engage with our customers on the solutions out there that will help enable them to exceed their business goals.”

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