WOW cable customer service Telephone number

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Southern Indiana, Southeastern Illinois and Henderson & Union Counties in Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*WOW! Internet, Cable and Phone is in this range.

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

BBB began including complaint response text in BBB Business Reviews on July 1, 2013. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.

About BBB Business Review Content and Services

Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.

See also
Zoom 8x4 Cable Modem plus N300 Wireless Gigabit Router, DOCSIS 3.0, Model 5354, Certified by Comcast XFINITY, Time Warner Cable and Other Service Providers
Personal Computer (Zoom Telephonics)
  • Combines a 343 Mbps DOCSIS 3 cable modem and an N300 Wireless-N router with 4 GigE LAN ports and 2 USB ports.
  • Certified by Comcast XFINITY and Time Warner Cable and other cable services for own-your-own cable modem programs that eliminate modem rental charges that are typically...
  • Built-in high-performance N300 Wi-Fi router simplifies setup while saving space and dual internal antennas help to maximize wireless speed and provide extended range
  • The 343 Mbps maximum download speed is up to eight times faster than DOCSIS 2 cable modems and this 8X4 cable modem is also faster than 4X4 cable modems
  • Two USB ports and a built-in DLNA media server let you plug in a USB Flash drive or hard drive for Network Attached Storage (NAS) and let you store and retrieve...
  • This integrated unit reduces cable and power adapter clutter and eliminates an external wiring connection to increase reliability by eliminating a common source...
  • US based technical support and a two year warranty from Zoom Telephonics in Boston Massachusetts
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