Time Warner Cable my services not working

Support for TV Troubleshooting

Note:The most common problems with reception have to do with connection issues.

  • Are all connections secure and hand tight?
  • Are you using the proper connectors and color coding?
  • Are you using a Set-Top Box? If so, is the cable coming from the wall connected to the "IN" jack on the cable box.
  • If you’re not using a cable box, is the cable coming from the wall connected to the "IN" jack on either your auxiliary devices (VCR, DVD player) or your TV?

2. Check the TV

  • Is the proper input selected (i.e., channel 3, Input 1, Input 2, HDMI, etc.)?

3. Check the Set-Top Box

  • Is the power on?
  • Is the proper input selected?

4. Check your VCR, DVD and/or game consoles

  • Are any of these devices connected to your TV? If so, make sure power to those devices is off.

5. Check the cable splitter

  • Are you using a cable splitter? If so, check to make sure it is the correct type.
  • To ensure the best performance with your digital cable signal, use a coaxial cable distributed by Time Warner Cable. We offer coaxial cable in 2-foot, 4-foot, 6-foot, 8-foot and 10-foot lengths.

6. Complete automated phone self help

  • That you've gone through the online troubleshooting
  • That your TV is on and working properly
  • That your Set-Top Box is on
  • That your connections and inputs are correct
2-Pack, Flat CAT7 Shielded RJ45 Ethernet Patch Network Cable, Professional Gold Plated Plug STP Wires, Cat 7 Networking Cable Premium/ Patch/ Modem/ Router/ LAN - 10 Feet (White)
PC Accessory (EOFINE)
  • CAT7 STP SHIEDLDED FLAT ETHERNET CABLE - Surf the net, stream video, music , and other data at greater speed without worrying about cable mess
  • SHIELDED TWISTED PAIR (STP) OF COPPER WIRES WITH TWO RJ45 CONNECTORS ON EACH END - Compared to the Cat 6 network ethernet cable, the additional shielding and improved...
  • RANGE OF APPLICATION - Perfect For Network Adapters, Hubs, Routers, DSL/Cable Modems, PS3, PS4, X-box, patch panels and other high performance networking applications
  • 10 GBPS DATA SPEED - Compliant with ANSI/TIA/EIA 568-B, 2-1, Up to 10 Gbps Speed and Meet all Proposed CAT-7 Requirements
  • BOTH SHIELDED CONNECTORS - Protect against EMI/RFI interference ,accurate data transfer and reliability
Related Posts