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Ordering and troubleshooting On Demand programs

Watch a movie or TV show anytime and control it with your remote. You can pause, rewind, play, fast-forward or stop and start again later where you left off.

There are multiple ways to access On Demand programs.

Using the “On Demand” Button

  1. Press the On Demand button on your remote control.
  2. Browse titles using the arrow < > keys.
  3. Highlight the title you wish to watch and press OK/SEL.
  4. Follow the on-screen instructions to start watching.

Tuning to Channel 1000

If the On Demand button is not available on your remote, Video On Demand for most box types can be accessed by tuning to Channel 1000. If not available on Channel 1000, On Demand may also be available on either Channel 1 or Channel 500 depending upon your box type.

Using the “A” button

Another approach to access On Demand is via the A button on your remote control (the yellow triangular button):

  1. Press the "A" button on your remote control.
  2. Choose the ON DEMAND category using the left/right arrows.
  3. Using the up/down arrows, highlight an On Demand category.
  4. Press SELECT.
  5. Using the up/down arrows, highlight a channel or program to watch.
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