Oceanic cable customer service number

Setting up and activating your modem

Buy from your local retail store or purchase your modem online choosing a modem from the and one that is appropriate for your Internet service level.

Step 2: Connect your modem.

If you have Internet service only:

  • Use the instructions provided by the manufacturer to connect your purchased modem at home.
  • Proceed to step 3 to activate your new modem.

If you have both Internet and Home Phone services:

  • You will need a TWC-provided for your Home Phone Service.
  • Connect your purchased modem at home using the instructions provided by the manufacturer. You will need an additional cable connection for your new, purchased modem. If you do not already have an additional cable connection, buy a two-way, 5-1000MHz coaxial cable splitter and two pieces of coaxial cable with connectors.
  • Remove the existing cable connection from the back of the eMTA, and connect it to the “Input” connection on the splitter.
  • Connect one end of the first new coaxial cable to one of the splitter outputs and connect the other end of that same cable to the eMTA.
  • Connect one end of the second new coaxial cable to the other splitter output, and connect the other end of that same cable to the modem.

Step 3: Activate your modem.

  • Locate the for your new modem, usually found on the bottom of the modem.
  • Call Oceanic, from your home, and speak with an agent to activate your new modem.
  • Call 643-2100 to reach an agent
  • You will need to provide the agent with the for the new modem.
  • The agent will activate the new modem on your account and take you through the steps necessary to get your services working.
  • If you are a new customer without a leased modem from TWC, this is your last step!
  • If you are an existing customer with a leased modem, please continue to Step 4 to return your existing modem.

Please note: Failure to return your leased modem and power cord may result in additional equipment charges and continuing monthly Internet Modem Lease charges.

See also
IONE 2 In 1 Android Micro USB / Apple IOS Lightning 8pin with USB / Micro USB OTG Braided Charging Data Cable. Turn Your Phone Into A Power Bank. For Apple ios & Android Device BLUEBLACK
Wireless (IONE)
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  • 2-in-1 OTG (On-The-Go) Cable-Sync and charging cable-multi-function mixed. The cable offers slim Lightning connector head molding that plugs into your device even...
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  • Built-in lighting and microUSB combo allows the cable to perform 2-in-1 functionality.
  • 3.3 ft 2-in-1 Micro USB Cables. Transfer data or sync files
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