Cox cable customer service Phoenix

Call Center Customer Service Representative (Account Services)

At Cox, we connect people to the things they love. Now we’d like to connect with you to a career opportunity that you will love. Cox Communications call center is looking for customer focused individuals to join our team and be the voice of our brand to serve, solve and sell.

We offer...

  • Competitive wages with potential for additional financial incentives for motivated team members!
  • FREE Internet and other Cox discounted services
  • Medical, Dental, and Vision Benefits first day!
  • Casual, yet energetic and engaging work environment
  • Retirement Benefits including 401(K) and Pension
  • Work-life balance, including generous time off policies: Up to 22 days of Paid Time Off during first year, plus 7 Paid Holidays
  • Tuition Assistance provided
  • High degree of commitment to our communities including volunteer opportunities
  • Flexible work options including work from home program if you live in a commutable distance from the Cox office in Phoenix. Ask your recruiter for details
  • Career Advancement Opportunities across the Cox family of companies

An Account Services Representative is part of a supportive, service-oriented team that:

  • Exceeds our customer expectations by providing top notch customer service.
  • Respond to inbound customer questions, problems, and requests regarding account balances, service additions, billings/payments, or other general or account-related services.
  • Educates residential Cox customers about additional service opportunities.
  • Maximizes opportunities to sell additional or upgraded services to customers as available, while providing a quality customer experience.

Lives the Cox Values, by demonstrating an approach towards people and work that is consistent with the overall values of the company:

  • Integrity - We do business with honesty and integrity. We meet or exceed the highest ethical standards in all of our business activities. We can be trusted to do what we say we will do. We Live Cox Values.
  • People - Our employees are our most important asset. They set us apart. We invest in their continuous development and recognize their contributions to our success.
  • Diversity - Diversity of cultures and ideas makes us stronger; it is a core Value at Cox. We value different approaches, thinking perspectives and people.
  • Customers - Our customers are our lifeblood. They depend on us to provide reliable, quality products and outstanding service at every opportunity. We count on employees to do the right thing for our customers.
  • Community - Communities connect us to the people we serve. We are leaders and responsible citizens in the communities where we live and work. At the heart of our Values we support youth, education and environmental sustainability.

Unleash your potential with Cox Communications as an Account Services Representative, where you’ll be enhancing the lives of our customers and your career.

The Cox Communications Difference

Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents and grow your career.

Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment.

We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives.

Cox Communications Ranks 17 on the 2015 DiversityInc Top 50 Companies for Diversity

Cox Ranked in Top 10 for Diversity Councils

See also
Netgear Inc Netgear Broadband ADSL2 Plus Modem (DM111PSP-100NAS)
Personal Computer (Netgear Inc)
  • Simple and cost-effective DSL modem,Connect to high-speed DSL Internet access
  • Connect directly to a computer or wireless router,Use only with DSL Internet providers like AT&T, Verizon, Qwest, Centurylink, etc.
  • Will not work with Cable Internet providers like Comcast, Time Warner, Cox, Charter etc. or with non-ADSL Internet providers like Verizon FIOS, AT&T U-verse...
  • NETGEAR small and compact design,Easy setup and installation
T-Power T-Power (TM) ((6.6ft Long Cable)) for TP-LINK TC-7610 TC7610 DOCSIS 3.0 Cable Modem XFINITY, Time Warner, Cox, Charter AC DC Adapter
Speakers (T-Power)
  • T-Power ( TM ) Made with the highest quality (( Extra Long 6.6ft cable cord )) Total Cord Length Is Extended to 6.6 ft (Competitor s Products are 3-4 Ft)!
  • Brand-new Input Voltage Range: AC 100V - 240V 12vdc
  • We focus on providing quality power products and excellent customer service / we will ship your order within-24 hours Mon - Fri. (Phone service is available)
  • This product has a 60 day Money-Back Guarantee, and a 1-year limited warranty
  • Compatible:TP-LINK TC-7610 TC7610 DOCSIS 3.0 Cable Modem XFINITY, Time Warner, Cox, Charter
Related Posts