Cox cable customer service Tulsa

Cox Communications

Jill Campbell is executive vice president and chief operations officer of Cox Communications. Campbell oversees the company’s day-to-day operations and ensures companywide alignment with competitive strategies to enhance marketplace execution and grow the company’s 6 million residential and commercial customers. She provides leadership for Cox departments and divisions including: field operations, field services, customer care, marketing and sales, and public affairs.

Most recently, Campbell served as senior vice president of field operations where she was responsible for overseeing operations of all of Cox’s cable systems in Arizona, Arkansas, California, Florida, Georgia, Kansas, Louisiana, Nevada, New England, Oklahoma, Omaha and Virginia.

Campbell joined Cox in 1982 as Director of Communications in Oklahoma City, where she also served as Customer Service Manager and acting General Manager. She later served in several roles for Cox operations including Vice President and General Manager for Cox’s Bakersfield, Calif., and Santa Barbara, Calif., operations; Vice President of Customer Operations for Cox in Phoenix; and Vice President and General Manager for Cox’s Las Vegas operation. In 2001, she was promoted to Senior Vice President of Operations for the Eastern Division, and in 2011 Campbell expanded her role to oversee operations for the company’s entire field systems.

A graduate of the University of Nevada, Las Vegas, Campbell also earned an MBA from Oklahoma City University. She has served as a board member for a number of nonprofit organizations including United Way, Boys & Girls Club of America and the YMCA. She also served on the boards of the California, Arizona and Nevada cable television associations. Campbell was honored in 2000 by the Las Vegas Business Journal as one of the most influential women in Southern Nevada. She was named as one of Multichannel News’ Wonder Women of 2002 and Campbell is also a Betsy Magness Class X graduate. In 2004, Campbell was the recipient of the Atlanta WICT Woman of the Year Award and in 2008 she was honored by WICT national as the Woman of the Year. She also served as the Chairperson of the WICT Foundation Board from 2004 - 2007. Jill currently serves on the Board of Directors for the Special Olympics of Georgia.

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