Warner Cable customer service number

Connect to the Internet when you’re out on the town

Start enjoying fast, reliable wireless Internet in minutes after just a few easy steps. First, make sure you are within range of a TWC WiFi® or partner hotspot and that the WiFi feature on your mobile device is turned on. See below on how to Locate a Hotspot. Under your list of available WiFi networks look for one of the following network name options; TWCWiFi, TWCWiFi-Passpoint, CableWiFi or Boingo Hotspot.

Access is free for TWC customers with minimum Standard or Extreme Internet service. We also offer a Free Trial and prepaid Access Pass options for all other users, but only on the TWCWiFi network.

TWCWiFi

Our primary network that also offers guest access.

  1. On selecting the TWCWiFi network name, open your browser and the TWCWiFi sign-in portal will appear.
  2. Accept the Terms of Use, click Submit and connect.

TWCWiFi-Passpoint

Our most secure network provides WPA2 enterprise grade encryption for any data sensitive transactions.

  1. On selecting the TWCWiFi-Passpoint network name, your device's native sign- in screen will appear.
  2. Note: sign-in prompts differ based on your device’s operating system.

CableWiFi

For use when you travel outside of the TWC serviceable area and don't see TWCWiFi.

  1. Select the CableWiFi network name and open your browser.
  2. Select Time Warner Cable as your service provider.
  3. Accept the Terms of use and connect.
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